Usability Heuristic 3: User Control & FreedomYouTube↗  IA↗(long shot)
Science & Technology  65.7K views 357 likes 2 dislikes   23 Aug 2019
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Você já disse um olá amigável a alguém e depois foi pego em uma longa e prolongada conversa?
Heb je ooit weleens "hallo" tegen iemand gezegd om vervolgens gevangen te raken in een veel te lang langzaam gesprek?
Você pode ter desejado isso, mas não podia pense em uma saída educada.
Wellicht dat je hebt willen ontsnappen, maar je wist niet hoe je dat netjes kon doen.
Porque não há como desfazer esse olá, você pode começar a evitar essas sutilezas no futuro.
Omdat het onmogelijk is om die "hallo" ongedaan te maken, ga je het de volgende keer misschien maar niet meer zeggen.
O Controle do Usuário e a Liberdade são um dos dez heurísticas de usabilidade.
"Gebruikers controle en vrijdom" is één van Jakob Nielsen's 10 usability heuristieken.
Ele afirma que os usuários geralmente escolhem as funções do sistema por engano e precisa de uma marcação claramente "Saída de emergência" para sair desse estado indesejado.
Het zegt dat gebruikers vaak per ongeluk een systeem functie kiezen en zij hebben een duidelijk aangegeven "nooduitgang" nodig om die ongewilde toestand weer te verlaten.
Basicamente: suporte para desfazer e refazer.
Eigenlijk de functies "ongedaan maken" en "overnieuw doen".
Um exemplo comum seria voltar e avançar botões em todos os navegadores da web.
Een veelvoorkomend voorbeeld zijn de "terug" en "vooruit" knoppen in iedere web browser.
Imagine se isso não existisse!
Stel je voor dat dat niet bestond!
Você teria que estar realmente confiante em cada clique único enquanto você navega pela Web,
Dan moet je wel heel zelfvertrouwen zijn bij iedere klik wanneer je rond het web navigeert,
porque não haveria maneira fácil de voltar para onde você estava, se você clicou para visitar
omdat er dan geen makkelijke manier om terug te gaan zou zijn waar je voor die klik was
uma página e percebi que não era o que você precisava.
wanneer je je realiseerde dat je dat niet wilde.
Da mesma forma, qualquer processo ou modo em qualquer O sistema deve incluir uma maneira de os usuários voltarem
Soortgelijk, ieder proces of modus in ieder digitaal systeem moet een manier terug hebben wanneer de gebruiker dat wil.
quando necessário. E os sites não podem apenas confiar nesses navegadores botões, mas deve fornecer aos usuários uma clara
En websites kunnen niet alleen vertrouwen op die browser knoppen, maar zouden gebruikers een duidelijke
maneira de deixar um processo escalonado ou cancelar foi que eles começaram nessa página da web.
manier moeten geven om binnen een pagina iets te annuleren wat zij gestart hebben.
Desfazer ou cancelar é particularmente importante para dispositivos móveis e outras telas sensíveis ao toque,
"Ongedaan maken" of "annuleren" zijn bijzonder belangrijk voor mobiele apparaten en andere touchscreens
toques acidentais são comuns.
waar per ongeluk drukken vaak gebeurt.
E, novamente, essas "saídas de emergência" devem ser claramente marcado.
En nogmaals, deze "nooduitgangen" moeten duidelijk gemarkeerd zijn.
Por exemplo, muitas pessoas não têm idéia de que alguns aplicativos móveis permitem desfazer agitando o
Bijvoorbeeld, veel mensen hebben geen idee dat je in sommige mobiele apps iets ongedaan kunt maken door
dispositivo como você poderia apertar para apagar o clássico brinquedo Etch A Sketch!
het apparaat te schudden, net zoals in het klassieke "Etch A Sketch" speelgoed.
Se os usuários nunca descobrem um recurso, ele faz isso? existe mesmo?
Als gebruikers deze functionaliteit nooit ontdekken, bestaat het dan wel...?
Quando é fácil as pessoas desistirem processos indesejados ou desfazer uma ação, promove
Wanneer het makkelijk is voor mensen om terug te komen op ongewilde processen of een actie ongedaan kunnen maken
uma sensação de liberdade, porque percebem que não precisa ter medo de clicar nesse link ou
dan geeft dat hen een gevoel van vrijheid, omdat zij realiseren dat ze niet bang hoeven te zijn om op die link te klikken, of
testar esse filtro de foto - eles sabem que se não for o que eles queriam,
om dat foto filter uit te proberen — ze weten dat als het niet blijkt te zijn wat zij wilden,
eles podem facilmente desfazer essa ação.
dat ze het gemakkelijk ongedaan kunnen maken.
Eles estão sempre no controle do sistema e não estão vai ficar preso em algum lugar que eles não pretendiam.
Zij zijn altijd in controle over het systeem, en zij zullen niet ergens per ongeluk vast komen te zitten.
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